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Written Requests: All accommodation cancellation or modification requests must be submitted in writing via email to support@hotels-emeachrie.com.
Non-Refundable Processing Fee: Any approved refund is subject to a deduction of 10% of the total booking value to cover administrative costs, VAT, and gateway charges.
Extra Bed Requests: Extra beds are subject to hotel availability and cannot be guaranteed. Please do not contact the hotel directly; instead, email your request to support@hotels-emeachrie.com so the team can contact the hotel on your behalf.

On or before Friday, 9 October 2026 (Prior to the 30-day cutoff): Eligible for a 90% refund (minus the 10% administrative and processing fee).
On or after Saturday, 10 October 2026 (Within 30 days of the event): Strictly non-refundable. No refunds, credits, or partial adjustments will be issued for cancellations, shortened stays, or reductions in room nights made within this 30-day period.
No-shows & early check-outs: If a guest fails to arrive or checks out early, the full booking cost is non-refundable, and the room will be released back to the hotel.

If the event is cancelled by the organizers: You will receive a 90% refund of your hotel booking. The remaining 10% is kept to cover non-refundable administration and payment processing fees.
The organizer is not responsible for any other travel or accommodation losses.